Famed writer, management consultant, and Professor Peter F. Drucker is quoted as saying “What’s measured improves”. There is evidence of this statement all around us. Whether in our personal lives or in business if we are serious about improvement, we first must measure. We need to understand where we are at!
Don’t be misled into thinking that “Of course I know where I am at!” Do you? Understanding the factors that have contributed to your current state is the foundation on which improvement can be built. To really identify and know the key factors can be a process, and if not previously identified, that process can take time. This process of evaluation and thorough understanding forces us to both reflect on where we are at, and allows us to ascertain where we wish to be.